SECURE YOUR DELIVERY
When providing a delivery address, if it's a business location, remember to include the company name. Ensure the address you provide is safe, so your parcel is secure upon arrival. Please note that once our carrier confirms delivery, the risk and ownership of the goods transfer to you. We want to ensure a seamless experience, but we can't accept responsibility if a delivered order goes missing or becomes unaccounted for afterward.
DELIVERY TIMEFRAMES
KADYLUXE relies on trusted third-party delivery services such as United States Postal Service or DHL couriers. This means that delivery times post-dispatch are subject to these external services, which are outside our control. Please understand that all our delivery timeframes are estimations. We won't be held liable for any inconvenience, expenses, or other consequences caused by any delivery delays.
STAY INFORMED
Once your order is placed, an order confirmation email will be on its way to you. Once your order is dispatched, you'll receive an emailed invoice and then a follow-up email with tracking information. Please note that once an order is placed, changes to payment methods or cancellation aren't possible. If any changes need to be made, our Return Policy is ready to assist.
At KADYLUXE, your satisfaction is our priority, and we're dedicated to delivering the best, both in activewear and service. Thank you for choosing KADYLUXE.