RETURNS
DOMESTIC RETURNS:
While we trust you will love your new pieces, if you are not completely satisfied with your new purchase, you have 30 days after receiving your items to request a return.
Returns that are outside of the 30 day return window will not be accepted, refunded, or mailed back.
There is a $8 restocking fee which will be deducted from your order total. This fee will be waived if you opt for store credit or exchange your items.
Merchandise must be unworn, unwashed, and in its original condition with tags still attached.
Refunds will be sent back to the original form of payment, please allow up to 7 business days for your return to be processed and up to 10 business days for your refund to appear in your account.
For purchases made with a gift card: any refunds from your return will go first to the gift card, with any additional balance going to the other form of payment.
While we try to accommodate exchanges, if inventory is depleted, an automatic refund will be issued.
All items marked as final sale are ineligible for returns, exchanges, or store credit.
Please note shipping costs are non-refundable.
To modify your return request, or if you do not see an answer to a question above, please send us an email to info@kadyluxe.com.
While we trust you will love your new pieces, if you are not completely satisfied with your new purchase, you have 30 days after receiving your items to request a return.
Returns that are outside of the 30 day return window will not be accepted, refunded, or mailed back.
There is a $8 restocking fee which will be deducted from your order total. This fee will be waived if you opt for store credit or exchange your items.
Merchandise must be unworn, unwashed, and in its original condition with tags still attached.
Refunds will be sent back to the original form of payment, please allow up to 7 business days for your return to be processed and up to 10 business days for your refund to appear in your account.
For purchases made with a gift card: any refunds from your return will go first to the gift card, with any additional balance going to the other form of payment.
While we try to accommodate exchanges, if inventory is depleted, an automatic refund will be issued.
All items marked as final sale are ineligible for returns, exchanges, or store credit.
Please note shipping costs are non-refundable.
To modify your return request, or if you do not see an answer to a question above, please send us an email to info@kadyluxe.com.
Initiate a Domestic Return
INTERNATIONAL RETURNS:
We ship internationally to select countries. Consignees are responsible for the taxes and duties in addition to the purchase price of the goods.
At this time, we offer returns for a refund, no exchanges on international orders.
Returns that are outside of the 30 day return window will not be accepted, refunded, or mailed back.
Merchandise must be unworn, unwashed, and in its original condition with tags still attached.
All refunds will be credited back to the original form of payment. Shipping costs are non-refundable. Please allow 2-4 weeks for processing.
If you would like to return an item, please email us at info@kadyluxe.com, and in the subject line include “return” followed by your order number.
INTERNATIONAL RETURNS:
We ship internationally to select countries. Consignees are responsible for the taxes and duties in addition to the purchase price of the goods.
At this time, we offer returns for a refund, no exchanges on international orders.
Returns that are outside of the 30 day return window will not be accepted, refunded, or mailed back.
Merchandise must be unworn, unwashed, and in its original condition with tags still attached.
All refunds will be credited back to the original form of payment. Shipping costs are non-refundable. Please allow 2-4 weeks for processing.
If you would like to return an item, please email us at info@kadyluxe.com, and in the subject line include “return” followed by your order number.
RETURN TO:
KADYLUXE
4800 Dahlia Street, Suite G-11
Denver, CO 80216
United States
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