We will dispatch your order within 24 hours of the day placed if placed before 4pm MST Monday to Friday. Orders received later than 4pm MST, or over a weekend, will be dispatched the following working day.
A ‘working day’ includes Monday to Friday, and does not include Saturday, Sunday or Bank Holidays. Orders placed on a weekend or bank holiday day will be collected by our shipping agents on the next working day; the delivery times shown in the table above will then commence from the day of our shipping agents’ collection.
The exact delivery times for destinations outside the US are estimated 8-22 days. There is a $30 flat international ship fee.
How do a pre-order items work?
Pre-orders are early bird shopping experiences we offer on occasion for high demand items. The delivery is usually a 30-60 day out window. Once your item is stateside, we will ship it to you.
How can I make a return/exchange?
Use this link to email one of our team members for a return label. Make sure you send your return back within 14 calendar days of receiving your order. Please enclose your return slip with your return. Refunds take 48-72 hours to process once we receive your package. We will send you an email confirmation. SALE/CLEARANCE items are not eligible for returns/exchanges.
How do I wash my Kadyluxe?
Our garments are made to last and can sustain lazy washing, but we highly recommend washing your Kadyluxe garments on cold with like colors, avoid fabric softner and hang to dry.
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